T&Cs

General T&Cs

• Our field is located in a rural location and may, at times, be surrounded by farm vehicles, animals or livestock. You should assess the area and your dog(s) suitability in this environment before use.

• Our field is fully fenced by 6ft fencing but upon entry it is your responsibility to inspect the field and ensure that you are happy with the height and security of the fences and gates. Many breeds can jump extreme heights. If you have any concerns about your dog(s) escaping the field we advise you not to let your dog off thier lead. All liability for dogs who escape our field will remain with the booker and in no way will Furever Freed Dog Field's, it’ staff, managers, directors, volunteers, or the land owners be liable.

• There is 1 gate for entry. The gate is locked with a code lock. The large metal gate is the only access to the field. Upon booking the code will be sent to you in order to gain access. You must not share this code with anyone. Codes will be regularly changed and re-sent to you if you have a future booking. The gate should be unlocked on entry and locked on departure with the padlock. Please note the loss of the padlock will incur a fee of £30 for replacement so we suggest you attach the padlock to the gate while using the field.

• Once open, you may drive through the gate onto the hard standing parking area. You should then close the gate before allowing your dogs out of your vehicle and taking them through the wooden gate into the main field. Do not remove your dogs from the vehicle if another user is in the field or reloading the dogs into their vehicle. The only exception to this is for socialisation or training attendance.

• All vehicles parked on the property are left entirely at their owners risk. No responsibility for damage or accidents will be accepted by Furever Freed Dog Field or the land owners. You must take care while parking in our field, especially in times of bad weather. Additional parking is available behind the gate by the cattlegrid. Please do not park in the entrance track or obstruct the public highway in any way.

• You must arrive in no more than 3 vehicles unless you have pre agreed otherwise with us in writing. 

• Our field and fences are inspected regularly and maintained safely to the best of our ability. Any breakages or damage to the field and fences caused by your party will need to be paid for by the booker must be reported immediately to Furever Freed Dog Field. If you discover any gaps in fences or damage during your field use, not caused by your party, please report it to Furever Freed Dog Field as soon as possible.

• Dogs using our field should be fully up-to-date with recommended inoculations and associated boosters.

• All dogs should be covered under their own third party insurance (public liability insurance). This is usually included in your pet insurance. If your dog is not covered you may be personally liable for any liability/damages costs should an incident occur. 

• Only dogs that know, and socialise well with, each other are allowed on the field at the same time, unless training or socialisation is being hosted by an organised third party. 

• All owners use the field at their own risk and are asked to keep a close eye on their dogs.

• Do not allow any people or dogs unkown to you into the field during your session. 

• Any dog waste (poop) must be collected, as would be the case in public space. Please ensure you have poop bags and dispose of your dog’s mess in the bin provided.

• Litter must also be removed and disposed of in appropriate bins off site or taken home.

• Our field is a Non-Smoking area.

• Please be aware that the farm lane is shared by other residents, so please be respectful to anyone you see in the lane or surrounding fields. 

• Each booking is for a maximum of the paid number of dogs and everyone must arrive in no more than 3 vehicles. Additional dogs can be added for a fee but you must still arrive in no more than three vehicles. If you do not contact us for approval for any additional dogs, we reserve the right to cancel your booking without notice. These rules are to comply with our agreement with the local council and ensure we do not impact negatively on the local roads &/or parking.

• Timeslots are 60 minutes from the start time. This allows change over time between bookings to ensure the space is empty for each client. Please arrive no earlier than 3 mins before your allotted time. If you arrive late, you must still be clear of the site at your agreed end time and the full payment will still be due.

• If your dog has been ill within the previous 48hrs, please do not attend and contact Furever Freed Dog Field to reschedule your appointment. Please let us know if your dog is poorly whilst using the field or shows signs once you return home.

• Children are welcome on site but must be accompanied, and supervised, by a responsible adult at all times. They should not climb on or play in the doggy exercise equipment.

• Our field is relatively flat but it is a natural area of land. It may be uneven in parts, slippery, have trip hazards or contain animal burrows. Please take care, our field is used entirely at your own risk.

• Ensure you wear appropriate footwear.

• Do not climb on the fence or gates or apparatus or allow children to play in the sand in the tyres.

• Do not allow your dogs to dig in the field.

• Never leave dogs unattended in your vehicle whilst using the field. This can be dangerous in any weather but especially so in summer months.

• Please ensure your dogs remain in your vehicle until the field is secure.

• Furever Freed Dog Field reserves the right to evict individuals and their animals/property from the field for any behaviour that is deemed unreasonable or conflicts with the safe use of our field and/or these T&C’s.

Bookings – are non-transferable. The person making the booking must be present and must ensure that anyone else attending has read this page and completed the agreed to the T&C’s. No subletting of the field is allowed.

Booking Arrangements– All use must be pre booked and paid for in advance. Bookings are made online through the link on this website.  Your booking invitation will be updated with the gate code once confirmed. Some phones do not receive these updates so you will also be sent an email with the code. You can contact us on Emma's mobile 07961 359999 if needed.

Payment – All bookings must be prepaid with funds cleared prior to arrival. There are no refunds after booking.

Cancellation Policy – If the user arrives late, the booking time cannot be extended (unless you've had confirmation from Furever Freed Dog Field). No refund is offered for cancellations due to the admin and card costs involved. Please only use our cancellation links if you are unable to attend and are within your 24hr reschedulling time frame. 

Weather Cancellations – Late weather related reschedules (within 24hrs of booking) will not be permitted as the slot cannot always be resold to another client at short notice. Exception will only be made if we deeme it dangerous to access the field via the main gate AND the smaller foot access gate. In which case an alternative date may be offered. You may cancel without refund if you decide not to attend.

Rescheduling- 24hrs notice is required to ensure we can re-sell the slot. If less than 24 hrs, full payment will be due and we’d ask you to use the cancellation option. If you reschedule on the day, we reserve the right to cancel the new booking session without refund. You may reschedule a session up to 3 times after which we’d respectfully ask that you cancel and forfeit the booking fee. We reserve the right to reschedule your appointment at late notice if we feel it would be unsafe for you to use the field. 

Refunds- We do not offer refunds on cancelled bookings including ‘on the day’ or ‘change of mind’ so please use the reschedule link unless you have passed your 24hrs prior, already rescheduled 3 times, or are happy to cancel without refund. Any refunds that are issued will be subject to an admin charge of 10% and card fee deductions.

CCTV- I understand that CCTV may be in use during my visit and I agree that my/my guests images may be captured on video during any visit. This is for the safety and security of all visitors and to ensure we can maintain a safe/clean environment for all our customers and protect the area out of hours. 

Data – We will only retain your data as needed in order to maintain records of your bookings with us and in line with our privacy policies. The information is not used for any other purpose or shared to any other parties except in any circumstances where a request is presented for this information in relationship to law enforcement or insurance claims. CCTV images will be periodically wiped and will remain on file for no longer than 30 days except where a request is presented for this information in relationship to law enforcement or insurance claims

Incident– Any incidents relating to argument, injury, damage, or material loss occurring in the Field or close vicinity should be reported to fureverfreeddogfield@gmail.com within 24 hours so that we can maintain a record if needed. 

Banned/Restricted Breeds – Owners of banned or restricted breeds (E.G XL Bully) will be required to comply with any, and all, restrictions and rules which have been set out by DEFRA and/or any other government appointed body regarding the owning and management of such breeds on the date they use our facility. This may include, but may not be limited to: a one to one ratio of handler to dog, use of a muzzle on entry and exit, use of leads on entry and exit, registration of the dog on the IED and production of such paperwork on request, correct public liability insurance and production of such paperwork on request, the dog must be neutered and microchipped and gates must be securely closed/locked while using our field. You also agree to comply with any additional rules required by our insurers and/or reasonable requests from Furever Freed Dog Field, it’s representatives, or insurers in the event of incident. This may include production of proof of public liability insurance and proof of IED registration. Please read our latest rules specific to XL Bully type dogs and banned breeds by clicking here.

Liability – You agree to indemnify Furever Freed Dog Field, it’s staff, managers, directors, volunteers, and the land owners against any claim for damage or injury sustained to property, individuals, or animals whilst using our field, access tracks or parking areas.

Release- I hereby release and remise and forever discharge from any claims and liabilities whatsoever without limitations that I might have against Furever Freed Dog Field, it’s staff, managers, directors, volunteers, and the owners of the property on which the activity is taking place, and any other participants in the activity who might injure me, my property or my pet(s) however arising, and I make this release on behalf of myself, my heirs, executors, assigns and administrators. I confirm and agree that Furever Freed Dog Field retains ownership of all imagery recorded on/off our site and that said imagery may be used for promotional purposes by them.